Capable Manager (Open University)TMA 1

Questions

a) Discuss the managers function with reference to Mintzbergs cast

b) Identify areas from the above discsuuion where you could emend your own management performance

c) Discuss staff development deep down your company / division

Assignment 1

Part (a)

Model: Mintzberg

Description

Mintzberg shows that a managers job in reality is quite an different from what it is perceived to be. Managers have to perform a tolerant variety of graphemes that can be grouped into three areas: interpersonal, informational and decisional.

Mintzberg advertise expands this model by defining typical activities under to each one of the above areas.

Role         Activity

Interpersonal         Figurehead

        Leader

        Liaison

Informational         Monitor

        Disseminator

        Spokesperson

Decisional         Entrepreneur

        Disturbance handler

        Resource allocation

        Negotiator

It is easy for me to relate to the Mintzberg model as my typical day starts very much kindred that of Eric Dancer, in fact, sometimes the term chaos would be a more accurate description.

I am technically responsible for the foot of a company that provides after-hours payment points and online mobile skirt top-up facilities in the United Kingdom. The environment consists of approximately 20 Compaq send servers that process online (real time) transactions, and batch (offline) transactions.



I provide technical reinforcer and guidance to the three environments that comprise the IT department, namely Operations, Network and Server. My day-by-day schedule can quite easily be likened to that of the Mintzberg manager.

Figurehead

This role is very pertinent since I work for a troika party company. I represent my company to my client and I would even go so far as to ordain that to my client I am my company.

Leader

Part of my responsibility is planning and providing for prox growth in my area of responsibility. This entails providing direction and advice to my subordinates.

Liaison

I maintain a network of relationships with my suppliers...

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