Harvard case studies - Operations management

McDonalds case Part BI.IntroductionMcDonalds is a very famous firm-food eating house with overmuch than 31,000 oecumenic branches. Its main dishes are burger and fries. McDonalds has especial(a) prime(prenominal) of food but in turn it serves its patrons closely. However, the restaurant is most 41 old sequence olds now and consequently it becomes penetrated and mature, it has much competitions and tough challenges. In mathematical operation management term, McDonalds has richlyly parasitic operating system, its kitchen and its management, to serve high volume clients. As age goes by, the demands change. People become more than than mobile and have dynamically changed their schedules to eat from at sink in to midnight and also become more selective. They don?t involve static menus anymore. They necessitate broader prize of sandwiches or burgers at their lunch or dinner time, and, the most(prenominal) all-important(a) thing, they still expect fast suffice as in the lead or even faster. To handle this challenge, McDonalds has upgraded its kitchen system into Just-In-Time kitchen corpse named Made-For-You. The Goals of this sweet system are: modify food quality, including health stage business and food safety requirementsMore conciliative and compatible with saucily menusBuilt discover and faster customer serviceUsed charitable resources ,e.g. crews/employees, more useful and productiveII.Made-For-You organisation versus Old sour SystemII.a.

Technology and Process DifferencesThe ProcessIn the old way, McDonald?s was employ to applying Make-to-Stock for preparing its food to customers (Look at portray 1)In this process, finished products were unbroken in the metal warming stack away (storage) until a customer lay the product(s). How many products are dismissal to be kept is its handler?s prediction/forecast. In advance(prenominal) years, demands were non so complicated, near around Big mack and/or fried fries. Since early 2000, McDonald?s uses Make-to-Order system to represent with ever-changing demands which need more variety, yet still want fast speed of service (Look at Exhibit 2)In this new process, well-nigh materials... If you want to scotch a full essay, tack it on our website: Ordercustompaper.com

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